FAQ

Do you guarantee your work? 
All of the work we do is guaranteed for a full 2 years. If there are any defects in our workmanship, we come back promptly for NO CHARGE.

Do you give “free estimates” ?
Our first consultation is free of charge and usually takes place at your home. While providing you with the estimate, we will discuss your plans and what possibilities may exist. After this consultation, we provide you with an estimated figure that may give you a better idea of how much the project will cost.

We do charge for all design, specifying, and feasibility work beyond this point.

Will I be able to select the actual products for my project? 
Yes. All products from cabinets, doors, tiles, hardware, plumbing, fixtures, electrical fixtures, paint colors, specialty items, brand names, etc., can be chosen by you with our guidance. We offer many discounts on our products through our suppliers and retailers.

How will you control dust and handle the mess associated with my project? 
Remodeling can be dusty and dirty. We take very careful measures in controlling and reducing the mess involved. We install plastic dust barriers and drop clothes throughout the house. We cover AC vents and entryways. We clean up after ourselves at the end of each working day. All trash created that day will be thrown away on the same day.

Do you guarantee your prices?
Yes we do guarantee our prices as long as the scope of work and specifications do not change.

Are you licensed and insured, and what amount of liability insurance do you carry?
Yes we are licensed and insured. (link) to CSLB. We carry aggregate limits of liability of $2,000,000. Bodily injury and property damage liability of $1,000,000. Personal and advertising injury liability of $1,000,000.

Do you have your own crew on some of your work, or do you rely solely on subcontractors?
We have our own crew that does do most of the work, however we also subcontract specific portions of work.

Should I get other estimates before I proceed?
Yes. We recommend for the customer to get at least 3 estimates before pursuing a remodeling project. However, it is completely up to the customer.

I’ve had incompetent workers in my home. Can you tell me whom you plan to have in my home?
We only hire trustworthy, experienced, and knowledgeable workers. Our goal as a company is to make sure that you are satisfied with our services. All our employees are English speaking and are more than happy to listen to your ideas and provide excellent customer service.